1. Are there additional fees or contracts?
No extra fees or contracts. Transparent pricing is our goal.
2. What if I want to bulk order a product?
If you want your company store to offer shirts and pants only and bulk order coats, hoodies, and bibs once a year, we can do that—and your pricing will be better too! Or, if you’re not ready for a company store just yet, take us for a test drive with a bulk order.
3. Do you customize garments?
Yes! We offer in-house customization for better quality control and faster turnaround times. We can embroider, heat press, or screen print your garments. Need hats? We do that too!
4. How does billing work?
We offer credit card and NET accounts. After a credit approval process, our NET accounts are invoiced weekly.
5. What does my personal account manager do?
- Helps you manage employee allotments
- Answers questions about orders
- Provides employee spending reports
- Adds or deletes products from your FR program
- Notifies you of new seasonal or discontinued items
6. How fast will you ship out our employee's orders?
When the garment is in stock and needs to be customized with your logo, production typically takes 5-7 days. If an item is out of stock, we will notify your employee, provide backorder dates, offer options, and if they agree to wait, we will backorder the item. Your employees will not be left in the dark.
7. Can I limit what items appear in our company store?
Absolutely! Your store is fully customizable. During onboarding, you'll select the products you want your employees to see.
8. Can I have multiple shipping addresses?
Yes! We can ship to multiple addresses, saving you the hassle of doing it yourself.
9. Can I add safety toed boots to my FR Program?
Yes! We offer Ariat, Justin, Twisted X, Keen, Timberland Pro, Tony Lama, Cat Muck, Dryshod, and Bogs safety toed boots.
10. What FR garment brands do you carry?
We carry top brands like Ariat, Carhartt, Wrangler, Benchmark, Lapco, Forge, Cinch, Bulwark, DriFire, NSA, Rasco, DragonWear, Black Stallion, Timberland, Ergodyne, Tingley, and Tecgen. We're always looking to add new high-quality brands to our lineup, so if you see one we’re missing, let us know!
11. If I am in your area can I spend my allotment at your store?
Yes! We understand that sometimes you want to feel and try on the garments before you buy. Come by the store, and our associates will assist you with your allotment and order.